Breaking the Cycle of Key-Person Dependency in Mainframe Teams
Breaking the Cycle of Key-Person Dependency in Mainframe Teams Over time, as systems evolve incrementally and knowledge accumulates informally, a small group of individuals becomes indispensable. Their expertise keeps critical workloads running smoothly, yet their absence exposes a vulnerability few organizations openly acknowledge. This dependency rarely appears on risk registers or audit reports. Still, it quietly undermines resilience, scalability, and confidence in long-term operations. Breaking this cycle is no longer optional; it is essential for sustainable mainframe management. Understanding Key-Person Dependency in Mainframe Environments Key-person dependency does not emerge overnight. It is the result of years of incremental system changes, undocumented decisions, and hands-on problem-solving performed by the same individuals. As mainframe environments mature, knowledge becomes deeply contextual. It lives in experience rather than documentation, reinforced by re...